Terms & Conditions
Last updated: February 01, 2026
1. Agreement to Terms
By accessing or using the digital memorial platform available at rip.gd (“Service”, “Platform”, “Website”), you agree to be bound by these Terms and Conditions and our Privacy Policy. Use of the Service for paid plans constitutes explicit agreement to these Terms. If you do not agree, do not use the Service.
2. Service Description
The Platform provides a digital environment for creating, storing, and managing memorials. Subscription tiers include:
- Basic Plan: 10-year digital preservation (Free).
- Legacy Plan: 100-year digital preservation ($100).
- Infinity Plan: Permanent digital preservation ($5,000), including optional DNA data storage and GPS mapping.
Features and technical specifications may change at the Platform’s discretion to maintain service quality.
3. User Accounts
3.1 Registration and Security
You must register an account to use the Service. You are responsible for maintaining login confidentiality and all activities under your account. Report unauthorized use immediately via our contact form.
3.2 Moderation Policy
All memorials are subject to review by the Platform administration. Publication occurs only after approval. The Platform does not guarantee compliance with local laws; users remain responsible for all legal obligations regarding their content.
4. Content Guidelines
4.1 Acceptable Use
All uploaded content must be accurate, respectful, and lawful. You must have full rights for images, videos, documents, DNA, and GPS data you provide.
4.2 Prohibited Content
Users may not upload:
- Fraudulent memorials or impersonation of others.
- Hate speech, offensive imagery, or political propaganda.
- Commercial advertising, spam, or unauthorized promotions.
- Third-party copyrighted or protected content without explicit permission.
The Platform may remove violating content without notice. Users are solely responsible for legal compliance and potential disputes.
5. Payments, Refunds, and Internal Wallet
5.1 Wallet System
Users fund an internal wallet via PayPal or other supported methods. Wallet balance is used for memorial publication, service activations, or additional features (e.g., "Top Up", background music).
5.2 Pricing and Changes
Service fees may change; new prices apply to future top-ups and activations.
5.3 Refund Policy
- Non-refundable: Legacy and Infinity plans are non-refundable after activation/publication.
- Errors: Users may report billing errors or unauthorized charges within 21 days for manual review.
- Discretion: Refunds may be issued only at the Platform’s discretion in compliance with applicable law.
6. Memorial Duration and Expiration
Memorials remain active per plan. Upon expiration, memorials may be archived or hidden. A 180-day renewal grace period applies to Basic and Legacy plans. Infinity plan content is permanent unless voluntarily deleted by the account holder.
6.1 Data Deletion
Deleted accounts or expired memorials result in removal from public view. DNA, GPS, and other sensitive data are deleted permanently from all storage and backups within 180 days, unless retention is required by law.
7. Digital Testament Feature
The “Digital Testament” allows users to designate a trusted contact to manage their memorial. This is a technical service and NOT a legally binding last will; consult local legal professionals for estate planning.
8. Intellectual Property
You retain ownership of uploaded content. By publishing, you grant the Platform a worldwide, non-exclusive, revocable license to host, display, and store your content for Service provision. This license terminates automatically upon content deletion or account closure.
9. User Responsibility and Liability
You are solely responsible for the content you upload. The Platform is not liable for user content, legal disputes arising from content, or user violations of local or international law.
10. Platform Disclaimers and Limitation of Liability
The Service is provided “AS IS” and “AS AVAILABLE.” The Platform is not liable for:
- Direct, indirect, incidental, special, or consequential damages.
- Data loss due to hardware failure, cyberattacks, third-party disruptions, or user errors.
11. Modifications to Terms
The Platform may update these Terms at any time. Continued use of the website or services constitutes acceptance of the revised Terms.
12. Governing Law and Jurisdiction
These Terms are governed by the laws of the jurisdiction in which the Platform operates. Disputes shall be resolved exclusively in the competent courts of that jurisdiction.
13. Contact and Support
For legal inquiries, technical support, or questions regarding these Terms, use the official communication channel.